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LOYALTY APP
15 % off frames and sunglasses for loyal customers, 5 % cashback and a 25 % birthday discount in one app
Download the free IMOOPTIK app and simply show it in store with every purchase. We scan it, the purchase is linked to our system and your benefits are credited automatically. If you have shopped with us before, you will receive an invitation to the app and all benefits are active from day one.
- Permanent discount and cashback5 % of every amount you pay comes back to the wallet in the app from your very first purchase. After your first completed purchase you become a loyal customer and get a permanent 15 % discount on prescription frames and sunglasses with every further purchase. If a better offer is running, such as a −30 % sale, you get the higher discount – and you still receive 5 % cashback on the amount after all discounts.
- Birthday discountFor your birthday a gift arrives in the app: −25 % on sunglasses or a prescription frame of your choice plus 5 % cashback to your wallet. The voucher is valid for 2 weeks.
Why it pays to have the IMOOPTIK app
Discounts and cashback on every purchase
As a loyal customer you get a permanent 15 % discount on eyeglass frames and sunglasses, 5 % cashback on every purchase into the app wallet and a birthday gift – 25 % off sunglasses or a prescription frame. No cards or vouchers – everything is credited automatically when your QR code is scanned in store.
Your prescription and glasses always at hand
The app stores your current prescription and order history – which frame you bought, which lenses, with which coatings and when. When you need new glasses, prescription sunglasses or a spare pair, you don’t have to look for a paper prescription or remember the frame name. Just open the app.
Repairs or spare parts without an unnecessary trip
Broken temple, lost screw or nose pad? Write to us straight from the app – a short form, maybe a photo, and we know exactly which frame you have. In about half of cases we can prepare the spare part in advance so you come straight to a finished repair. If the repair requires bringing the glasses in, we will be expecting you and advise which optician is best to visit.
Looking for a frame we don’t have? We’ll get it
Seen a frame you like but can’t find it in our range? Take a photo straight in the app, fill in a simple form and we will get back to you. If it can be sourced, we will make you an offer at a better price than the competition – and make the lenses for it in our own workshop.
Frequently asked questions
What do I need to know before becoming a member?
Our loyalty programme is fully digital – all you need is the free IMOOPTIK app or the digital loyalty card in Apple Wallet or Google Wallet. You earn benefits with every purchase in our opticians – just show the app when paying. When registering we need your date of birth (for the birthday discount), e-mail and phone number.
How do I use the loyalty app?
Download the IMOOPTIK app from Google Play or the App Store and register. With every purchase at the optician show your QR code in the app, we scan it and the discount and cashback are credited automatically – you don’t have to do anything.
What benefits do I get in the app?
5 % cashback on every purchase into the app wallet – from your first purchase. A 25 % birthday discount on sunglasses or a prescription frame – right after registering. A permanent 15 % discount on eyeglass frames and sunglasses – for loyal customers, i.e. after your first completed purchase.
When do I get the 15 % discount?
The 15 % discount is for our loyal customers. If you haven’t shopped with us yet, you get 5 % cashback on your first purchase and once it is completed you automatically become a loyal customer – from your second purchase you get 15 % off frames and sunglasses. If you have shopped with us before, the discount is active straight away – just accept our app invitation or identify yourself in store.
How does cashback work?
5 % of the amount paid on every purchase (after all discounts) is credited to the wallet in the app. On your next purchase at any IMOOPTIK optician, just say you want to use your cashback – we scan your QR code and the collected amount is deducted. Cashback can be used for any goods and services, is valid for 1 year from purchase and cannot be paid out in cash.
What if the optician is running an offer with a discount higher than 15 %?
Discounts do not add up – the better one always applies. For example, in a −30 % sale you get 30 %. The 5 % cashback, however, always applies and is credited even on sale purchases.
Does the 15 % discount also apply to prescription lenses?
No. The 15 % discount applies exclusively to eyeglass frames and sunglasses, not to prescription lenses – not even when buying complete glasses, where the 15 % is deducted only from the frame price. You do, however, get 5 % cashback on the whole amount paid, including lenses. If you bring your own frame and want new prescription lenses in it, you get 10 % off the lenses and edging plus 5 % cashback on the total. The 10 % lens discount cannot be combined with other discounts.
Do the benefits also apply to service, accessories and eye examinations?
We do not yet offer discounts on eyeglass service and repairs, accessories (cases, cleaning products, eye drops and similar), eye examinations, contact lens fitting and accessories. You do, however, get 5 % cashback on service, repairs and accessories. We are working on benefits for contact lenses and examinations.
Birthday coming up? A loyal customer? We’ll reward you.
Collect points with every purchase, get a birthday discount valid for up to 2 weeks, a permanent loyal-customer discount and CASHBACK. Just scan your QR code with every purchase.